“They just don’t get it.”
That’s the refrain of business leaders when employee performance doesn’t match expectations, or when a new initiative is greeted with a collective yawn. Employees must be too busy, disengaged or distracted to understand why this is important, right?
It’s a common predicament. Perhaps it’s not the audience, but the message.
There’s a far better way to engage internal audiences, and it doesn’t include handing out T-shirts and coffee mugs. Use storytelling to make an emotional connection.
We’ve been taught that “correct” business communications isvery detailed, data driven and cost/benefit oriented. It’s a proven formula. However, when the goal is to inspire action, introduce change, or persuade, storytelling is more effective. It helps ideas stick.
You know this is true. It’s how myths and legends are born. It’s why we share the same stories around the table at Thanksgiving or at reunions with old friends. It’s why the business origin stories for Coca Cola or Spanx are fascinating.
Engaging employees through storytelling binds them together in a shared experience. It’s a method anyone can use. Here are four tips to help you get started:
Start with the end in mind. What do you want your team to believe and do after they hear the story? Identify the objective and build the story around it.
Set the scene. A strong introduction is the key to a solid story. Engage the audience with a personal experience, a struggle or make an employee the hero.
Simplify. Twitter has taught us that we can make a point in 140 characters. A strong story, just like a good joke, adds just enough details to advance the story. Too much detail and you’ve lost them.
Be authentic. Use conversational language. Share something about you. The power to persuade is lost if the story sounds like it’s lifted from a user’s manual.
Need some help telling your story? Get in touch.